Service
Restaurant Online Ordering Without the Commission
Your own ordering site. The same DoorDash and Uber drivers. A flat fee per run instead of a cut of every order. Built in Baltimore, supported by the developer who built it.
A Shop Doing $10,000 a Month
250 delivery orders · $40 in-house ticket · $6.99 delivery
Through the Apps
- Sales Run Through the Apps
- $10,000
- Commission at 25%
- − $2,500
What One $40 Order Costs Your Customer
- Menu Marked Up to Survive Commission
- $50
- Service Fee, About 15%
- + $7.50
- Delivery Fee
- + $3
You Keep
$7,500
Your Customer Pays About $60
For the Same $40 Order, Before Tip.
Through Your Own Site
- Food Sales, Menu Set 5% Above In-House
- $10,500
- Delivery Fees Collected at $6.99
- + $1,748
- Drivers Dispatched, About $9 a Run
- − $2,250
- Card Processing — Your Merchant Account
- − $430
- Ordering Platform, Monthly
- − $299
You Keep
$9,268
Your Customer Pays About $49
$42 Food + $6.99 Delivery. They Save About $11.
The Difference
+ $1,768 / Month
On the Same Orders, From the Same Customers
+ About $21,000 a Year
And Your Customer Saves About $11 on Every Order at That Average Ticket
Your customer pays about $49 here against roughly $60 on the app, so they save on every order while you keep more of it. Card processing goes to your own merchant account at your own rate, not to us — there is no per-order cut of any kind here. The 25% above is the commission DoorDash and Uber Eats take from you, not anything we charge. Their rates run roughly 15% to 30% depending on the plan you are on, so your own figure will differ. Bring one month of your DoorDash or Uber Eats statements and the real number gets worked out before you commit to anything.
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Your Menu. Your Customers. Their Drivers.
DoorDash and Uber will both sell you driver-only delivery without the commission — a flat fee per run instead of a percentage of the ticket. The rest is getting your own regulars to order somewhere that doesn’t charge you for the privilege.
- 1
We Build Your Ordering Site
Your menu, your photos, your prices, on your own domain. Card payments go straight into your own merchant account, never through ours.
- 2
A Driver Is Dispatched Automatically
A delivery order comes in and the system calls a DoorDash or Uber driver for that run. Same drivers the apps send you, without the cut of every order.
- 3
Orders Land in Your Kitchen
If you run Square, tickets print on the printer you already use. Otherwise a tablet chimes on every order. Fifteen minutes of training either way.
- 4
We Move Your Regulars Over
Custom QR bag-seal stickers on every delivery bag out the door, table tents, and your Google Business Profile order button pointed at your own site — so the regulars you already feed stop costing you a commission.
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And the People Who Have Never Heard of You
Moving your regulars off the apps is the money on the table today. The other half is the search nobody thinks about: somebody who doesn’t know your name typing what they want to eat and where they want to eat it.
Those searches are won with real pages for what you actually sell, in the neighborhoods you actually serve — not a one-page site with a PDF menu on it. That is the same structure behind every build in the portfolio: The Maryland Drone Company at #1 for “Maryland drone company,” Baltimore Courier Co. at #1 for “Baltimore legal courier” and holding the top two organic spots for “Baltimore title courier,” and South Florida Portable Restrooms at #1 for “porta potty rentals west palm beach” — that last one in a market full of national competitors, days after launch.
Worth knowing if you go check: Google weights results by where the searcher is standing. Searching “porta potty rentals west palm beach” from Baltimore will not show you the same page a customer in Palm Beach County sees. Local results are local, which is the entire point of building them properly.
Nobody can promise you a position on Google, and anyone who does is selling something — but you can look at the work and judge it for yourself.
Your Customer Pays Less, Too
The first objection is always the delivery fee: “nobody will pay $9 for delivery.” But look at what that same customer is paying on the app right now. Most independents raise their app menu prices to survive the commission, and the customer gets charged a service fee and a delivery fee on top of the marked-up food.
On your own site you are not paying a commission, so you can list your real menu price — the one you charge people who walk in the door. Even with the delivery run passed through at cost, the total in front of the customer is frequently lower than the app checkout. That is a reason for them to switch that has nothing to do with loyalty.
The Pricing Play Most Owners Miss
Set your online menu a little above your in-house prices and charge a modest delivery fee, and the order still lands well under what the same food costs on the app, because you are not covering a 25% commission on top of it. The customer sees cheaper food and a smaller delivery fee. You keep a better margin than you were already making, and you keep the customer.
Here is how that looks with a $6.99 delivery fee and your online menu set about 5% above your in-house prices.
Your Customer, Every Order
- On Your Site
- $48.99
- On the App
- About $60
They Save About $11 Every Single Order
You, Every Month
- You Own It — We Maintain It
- About $9,268
- Doing Business Through the Apps
- Only $7,500
About $1,768 More a Month — Roughly $21,000 a Year
Same 250 orders, same kitchen, same drivers. After paying the drivers, card processing and the monthly, you are ahead by more than a thousand a month and your customer is paying less than they pay the app. How far you push the menu and the delivery fee is your call, and we will run your real numbers with you before anything goes live.
Your Launch Kit Comes With It
Every build includes a run of custom QR bag-seal stickers — the tamper seals you already put on delivery orders, printed with your site and a first-order discount code. Every bag that leaves your kitchen, app order or not, becomes an invitation to order direct next time. We hand you the reorder source too, so you can restock them yourself at cost whenever you want.
See a Sample Bag Seal (PDF)Print-ready artwork from a sample build, with your name, your menu site and your own discount code in place of ours.
Worth Doing Before You Decide
Put $40 of your own food in a DoorDash or Uber Eats cart and go all the way to the checkout screen. Write down the total, then compare it to your in-house price plus one delivery run. Most owners are surprised by the gap. Fees and markups vary by restaurant and platform, which is exactly why the number to trust is your own.
What It Costs
- Setup, built and launched
- $2,950 – $3,950
- Monthly, hosting and support
- $299
- Delivery
- flat fee per run, charged to the customer
New Service Rollout Rate
The first 5 Baltimore restaurants on the new ordering platform get $199 a month, locked in for as long as you stay, versus $299 after the rollout.
4 of 5 rollout slots remain
One build a week means one restaurant a week. When the rollout slots are gone, the rate goes to $299.
How We Compare
Published pricing as of mid-2026. Every platform scopes things differently, so check the current numbers below for yourself before you decide. Come the end of the day, what comes out of every order, what you are paying three years from now, and what you actually own in the end is what matters. We’re here to offer you your own high-tech professional stack website that makes you the most money with the best overall experience.
Monthly
- BaltimoreWebDeveloper.com
- $299 ($199 on the rollout rate)
- ChowNow
- From about $229
- Owner.com
- $249 + 5% of every order, or $499 flat
- DoorDash / Uber Eats
- No monthly fee
Cut of Every Order
- BaltimoreWebDeveloper.com
- None
- ChowNow
- None on direct orders
- Owner.com
- 5% on the entry plan
- DoorDash / Uber Eats
- Roughly 15–30%
Card Processing
- BaltimoreWebDeveloper.com
- Your own merchant account, at whatever rate you negotiate. It never touches us and we make nothing on it
- ChowNow
- 2.95% + $0.29 a transaction, through them
- Owner.com
- Not spelled out in their published pricing — worth asking
- DoorDash / Uber Eats
- Buried inside the commission
What Your Customer Pays on Top
- BaltimoreWebDeveloper.com
- Nothing beyond the delivery fee, which you set and can cover if you want to
- ChowNow
- Nothing added on direct orders
- Owner.com
- A 5% order support fee on every direct order, on both plans
- DoorDash / Uber Eats
- Service fee, delivery fee, small-order fee — on menu prices most restaurants raise to survive the commission
What the Setup Buys
- BaltimoreWebDeveloper.com
- $2,950 – $3,950 — a complete website built and ranked, with the ordering system inside it. You own it outright. Take it to another developer any time, no permission needed
- ChowNow
- $119 – $499 — onboarding a menu onto their ordering pages. The website is yours to buy elsewhere, realistically $4,500 and up
- Owner.com
- Varies — a site from their template library
- DoorDash / Uber Eats
- Nothing to set up. You are a listing on their marketplace, not a business with its own site
First Year, All In
- BaltimoreWebDeveloper.com
- $2,950 – $3,950 to build, then $299 a month — about $6,500 for the first year, or about $5,300 on the rollout rate, and you own the site outright
- ChowNow
- About $3,100, plus $4,500 – $10,000 for the website you still need
- Owner.com
- About $3,000, plus 5% of every order — roughly $9,000 at $10k a month
- DoorDash / Uber Eats
- About $30,000 in commission at $10k a month, and the site is still not yours
Three Years, All In
- BaltimoreWebDeveloper.com
- The same one-time build, then $299 a month — about $13,700 over three years, or about $10,100 on the rollout rate, and the site is still yours if you walk away tomorrow
- ChowNow
- About $13,100 – $18,600, depending on what the website costs you
- Owner.com
- About $18,000 flat rate, or about $27,000 on the 5% plan
- DoorDash / Uber Eats
- About $90,000 in commission, with nothing to show for it afterwards
Builds Your Website
- BaltimoreWebDeveloper.com
- Yes — the whole site, not just a menu page
- ChowNow
- Ordering pages, not a full site
- Owner.com
- Site included
- DoorDash / Uber Eats
- No
Works to Rank You on Google
- BaltimoreWebDeveloper.com
- Yes — service, city and menu pages built to rank
- ChowNow
- No
- Owner.com
- Some SEO tooling
- DoorDash / Uber Eats
- No — they rank, you don’t
Prints to Your Kitchen
- BaltimoreWebDeveloper.com
- Square: straight to the printer you already use. No POS: a tablet. Toast or Clover: ask us first
- ChowNow
- Various POS integrations
- Owner.com
- Various POS integrations
- DoorDash / Uber Eats
- Their own tablet
What You Own
- BaltimoreWebDeveloper.com
- The site, the code, the domain, the merchant account and the customer list — permanently, whether you stay or not
- ChowNow
- Your customer data, but the ordering platform stays theirs
- Owner.com
- Your customer data, and they say you can export it if you leave
- DoorDash / Uber Eats
- The customers are theirs. You rent access to them
Who Answers When It Breaks
- BaltimoreWebDeveloper.com
- Your developer, directly — the same one who built it
- ChowNow
- Support team
- Owner.com
- Support team
- DoorDash / Uber Eats
- Support queue
Cost figures assume a shop running $10,000 a month in delivery orders, and include a website, since you need one either way. Card processing is left out of every column because it applies on all of them. Swap in your own volume and the numbers move, but the shape of them does not.
Read that three-year row closely. Everywhere else on that list you are renting: pay for three years and you still have no site of your own, no rankings you control, and nothing to take with you. Here the same money buys a custom site that is yours outright, built and ranked for your own neighborhood, with the developer who built it answering the phone.
See How We Can Help You Capture Business!
8 a.m. – 5 p.m., Mon–Sat
Or call and skip the form
(410) 432-0095Still Have Questions? Keep Scrolling.
Questions Owners Ask First
- Is This Really the Same Drivers?
- Yes. DoorDash Drive and Uber Direct are driver-only delivery services both companies sell to restaurants. The driver who shows up is from the same pool. What changes is how you pay for it: a flat fee per run instead of a percentage of every order.
- Who Pays the Delivery Fee?
- Your customer pays it at checkout, exactly as they already do on the apps — and at $6.99 it is usually less than the app charges them. You set the number. A dollar lower costs you about $250 a month at 250 orders and makes your price look even better next to the app; a dollar higher goes straight to your bottom line. Either way the order still comes in cheaper for them than ordering through DoorDash or Uber Eats.
- I Already Have Online Ordering Nobody Uses. Why Is This Different?
- Because most of the work is demand, not software. A plain ordering page that nobody knows about gets a handful of orders a month. QR stickers on every delivery bag going out the door, your Google order button, table tents, and a site built to rank are what actually move your regulars over.
- Do the Apps Still Have a Place?
- Yes, and that is worth being honest about — the apps put you in front of people who have never heard of you. But that is not the only way a stranger finds dinner. Plenty of them open Google and type what they want to eat and where: pit beef Baltimore, crab cakes Dundalk, late night pizza Canton. Your site is built to be the answer to those searches, so new customers arrive through your own front door at no commission, on top of the regulars you move over. The apps become one channel instead of the only one.
- Won’t a Delivery Fee Scare People Off?
- Look at what your customer actually pays on the app today. Most independents raise their app menu prices to survive the commission, and on top of that the customer is charged a service fee, a delivery fee, and sometimes a small-order fee before tax and tip. Because you are not paying a commission on your own site, you can list your true menu price. Even with the delivery fee passed through, the customer often pays less ordering direct.
- Can I Charge Less on My Own Site Than on the Apps?
- Yes, and it is the single best reason for a customer to switch. Nothing stops you pricing your own site at your real in-house menu price while your app menu carries whatever markup it needs to. Same food, lower total, and the order costs you almost nothing to take.
- What Happens if I Leave?
- You own the site, the domain, the merchant account and the customer list. All of it goes with you. Nothing here is built to hold your business hostage.
Also serving restaurants through general restaurant website work and local SEO.
See How We Can Help You Capture Business!
8 a.m. – 5 p.m., Mon–Sat
Or call and skip the form
(410) 432-0095